NOTE 2021
All our customers must be of legal age and for this reason, we kindly ask you to send your identification document via EMAIL
- Identity Card
- Passport
- Driver's License
PROCEDURE
- Photograph the front and back of your document
- Check that the photos are in focus and legible
- Attach the photos individually or in 2 files (Front and Back) using the methods BELOW.
SEND THE PHOTOS VIA EMAIL to the address: contatti@44flavour.it
Without sending the document the order will not be processed
General Terms and Conditions of Sale
The sale of the items on this site is aimed at users over the age of 18.
Ownership of the site (from 20/05/2016)
The website (hereinafter CRIBAR Site) is owned by Cribar srls Via Aurelia,91 - 19033 Castelnuovo Magra (SP) P.Iva/C.F 01436400111, and is aimed at selling products online.
Sales contract
An "online" sales contract is understood as a distance contract, i.e., the legal transaction concerning movable goods and/or services stipulated between a supplier and a consumer and/or client within a distance selling system organized by the supplier who, for this contract, exclusively uses the "internet" distance communication technology.
All contracts, therefore, will be concluded directly through the consumer and/or client accessing the corresponding website where, by following the indicated procedures, they will conclude the contract for the purchase of the good.
Disclaimer
CRIBAR is not responsible and cannot be held responsible for damages caused by improper use of a product purchased through this site. CRIBAR tries to present the marketed products as completely as possible (photos, features, price), but does not guarantee that their description or other content on this site is accurate, complete or updated without errors. The products supplied may differ from the photos on the site due to changes in characteristics or design by the manufacturers, without notice.
Based on the type of product, the customer authorizes us, before sending the goods, to open the packaging to test the product in order to protect the customer from receiving unsuitable material and to protect us from not receiving non-functional goods that we did not send.
Acceptance of the general terms and conditions of sale
By placing an order according to the various methods provided on the Site, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the general terms and conditions of sale and payment transcribed below.
These general terms and conditions of sale, together with the conditions concerning the methods of delivery and payment of the goods, constitute an integral part of the sales contract concluded between the Customer and CRIBAR.
Therefore, CRIBAR invites you to read these general terms and conditions of sale carefully, to print them or in any case to keep a copy of them.
Purchase methods
The Customer can purchase the products visible at our web address, illustrated on the homepage of the Site within the respective product category sections, as described in the relative information sheets.
The products published on the site can be:
"available", i.e., physically in the warehouse and therefore, as such, can be ordered by the Customer;
"out of stock" in the warehouse. In this case, the product cannot be ordered by the Customer and, if he wishes, he can leave his e-mail address to be notified if the product becomes available again.
In order to make purchases, the Customer must be registered on the Site.
At the time of purchase, the Customer has the possibility to choose the Delivery and Payment Method they prefer.
The acceptance of the order by CRIBAR is confirmed by sending a confirmation e-mail to the e-mail address communicated by the Customer at the time of registration on the Site.
CRIBAR reserves the right, at its sole discretion, not to accept the order.
For cash on delivery payments, we reserve the right not to accept the order if it is not confirmed by the customer via phone or email. Orders processed and sent, not canceled by the customer via written communication by 3:15 pm, we reserve the right to take legal action with the competent authorities in case of refusal of cash on delivery as this causes economic damage to our company.
The Customer undertakes to verify the correctness of the data contained in the order confirmation email and to promptly notify CRIBAR of any errors or omissions.
The order confirmation email contains the following data:
Order number and date
Product/s, quantity, price
Chosen payment method
Shipping cost
Total order amount
Prices – invoicing - data
The selling prices of the products published on the Site are inclusive of VAT and any State Monopoly AAMS taxes for liquids.
The Customer releases the Supplier from any responsibility that may derive from the issuance of incorrect tax documents caused by errors relating to the data provided by the Customer, as the Customer is solely responsible for the correct entry. By completing the personal data form in the purchase procedure necessary for the execution of the contract and other relative communications, the customer authorizes the supplier to communicate the personal data necessary to the couriers and/or trusted shippers of the Supplier for the delivery of the purchased products in order to allow their delivery to the Customer.
Sales to private individuals of tangible goods, through indirect electronic commerce (so-called B2C), are assimilated to mail-order sales, for which the exemption from invoicing applies, pursuant to art. 22, paragraph 1, no. 1, of Presidential Decree 633/1972 and from the obligation of certification by means of a receipt and tax receipt, by virtue of art. 2 of Presidential Decree 696/1996.
That said, the transferor is required to record the sales made to the transferees in the register of fees referred to in art. 24 of Presidential Decree 633/1972. Specifically, the global amount of the fees for sales made on each day must be recorded, including the fees relating to sales for which an invoice was issued at the customer's request.
Conditions
These general terms and conditions of sale will remain valid and effective until they are modified and/or integrated by CRIBAR.
Any modifications and/or additions will be effective from the date of their publication on the website used.
PRIVACY and Web and Cookies: privacy-policy.html
Delivery
In the event that the shipment ends up in storage for any reason, the customer will have to repay the shipment directly to the courier at the time of delivery or alternatively will be able to collect the package for free at the GLS depots. The order processing time is to be considered indicative.
No responsibility can be attributed to CRIBAR in case of delay in processing the order or in delivering what was ordered.
The delivery of what was ordered is intended to be at street level.
Upon delivery of the goods by the courier/postman, the Customer is required to check:
- that the packaging is intact, not damaged, wet or otherwise altered, including the closing materials (adhesive tape or strapping).
If a tampered with package is accepted, there is no possibility of making a complaint. The goods travel at the risk and peril of the recipient, so CRIBAR is not responsible for any theft or damage.
These costs and other charges possibly connected to the transport and/or shipment of the products are calculated and detailed in the order confirmation and in the purchase pro forma. Upon receipt of the goods at their home, the Customer must verify the integrity of the packages. In case of discrepancies and/or non-conformities, the Customer will be responsible for refusing the package under penalty of forfeiture of their rights in this regard.
Delivery clarification: in the event of failure to collect the material in storage at the courier's warehouses/post offices due to repeated impossibility of delivery to the address indicated by the Customer at the time of the order, what was ordered will be returned to our office and the customer will be refunded what was paid with the exception of shipping costs and other ancillary costs possibly incurred.
In no case is it possible to refuse the ordered goods at the time of delivery, this circumstance will not be considered an application of the right of return, but rather a contractual default.
Right of withdrawal 10 days
Right to withdraw from contracts or contractual proposals, guaranteeing the right to return the purchased product and obtain a refund of the cost incurred.
The right of withdrawal does not apply to products opened by the consumer, nor to sealed goods that are not suitable for return for hygienic reasons or related to health protection that have been opened after delivery.
The Customer is responsible for the decrease in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the products, i.e.:
-in the absence of the original packaging;
-in the absence of integral elements of the product (accessories, cables, instruction manuals, etc.);
The right of withdrawal is reserved exclusively for consumers (natural persons who purchase the goods not for purposes related to their professional, commercial or business activity), therefore it cannot be exercised by legal persons and natural persons who act for purposes related to the professional activity they may carry out.
The costs of returning the product are the responsibility of the Customer.
Methods and times for exercising the right of withdrawal
The Customer has a period of 10 (ten) days to withdraw.
The withdrawal period ends after 10 (ten) days from the receipt of the goods from the conclusion of the contract. Within this period, the Customer must communicate to CRIBAR the intention to withdraw from the contract in one of the following ways:
by sending a registered letter with return receipt or a telegram or a fax or any other explicit communication of the decision to withdraw
or by connecting to the Customer Support section under the heading "contact us" and filling out the appropriate electronic form.
Within 5 (five) working days of receiving the withdrawal communication, CRIBAR will send the Customer, to the email address indicated in the order or in the withdrawal request, the Return Authorization Number (NAR) that will identify the practice.
Within 10 (ten) days of receiving the Return Authorization Number (NAR), the Customer will, at their own expense and care, ship the carefully packaged product, indicating the Return Authorization Number (NAR) assigned by CRIBAR on the packaging.
The email communicating the NAR will clearly indicate the address to which to send the products.
The deadline is considered met if the Customer ships the product before the expiration of the 10 (day) period.
Within 30 days of the return of the goods, the amount will be re-credited or a purchase voucher will be created after verifying the integrity of the goods and exclusively retaining the amount of shipping costs, if borne by us. The re-credit will take place via bank transfer or PayPal refund (in the case of payment via PayPal) or credit.
Product specification
The product must be returned intact, unused, in its original packaging. The returned product must be able to be put back on sale. The right of withdrawal is in any case subject to the following conditions: The return costs are the responsibility of the customer, The product, the packaging and the contents of the box must be returned new, intact and with all accessories, in the case of "atomizers", "inhalers", "head coils", "cartomizers", "replacement tanks" and "liquids", the right of withdrawal is possible (for hygienic reasons) exclusively if the product has never been used and in the case of liquids, not even opened.
The warranty and its application methods are valid only for goods sold directly through the website used.
The following is another specific point as it is present on the account return page.
In order to make use of the conformity guarantee, the customer must first of all return the product in the original packaging with all proprietary parts:
- for free repair of the goods at our Technical Assistance Center. The repair will be carried out within ninety days.
- for replacement with another product of the same level as soon as possible after verifying the existence of the lack of conformity.
You will also have the right to replacement if the repair is impossible or takes place after ninety days, provided it is not an item with defects caused after the purchase and goods returned with original packaging.
If you cannot obtain either repair or replacement because it is impossible or excessively expensive, you will be entitled to a refund of the purchase price, provided it is not an item with defects caused after the purchase or without original packaging (box).
The warranty applies to the product that has a lack of conformity, provided that it has been used correctly, in compliance with its intended use and the provisions of the user manual.
As for so-called perishable goods, such as batteries, the warranty is 3 months for non-VV (non-variable volt) and VV batteries
(a term after which the burden of proof regarding the pre-existence of the defect/non-conformity of the goods is reversed - art. 132, c. 3, Legislative Decree 206/05), proven by a valid tax document.
RETURNED PRODUCTS MUST ALWAYS be accompanied by the original packaging/box/wrapper. We do not consider items returned without the packaging intact in all its parts.
Defects that have appeared due to wear and tear, lack or incorrect maintenance, improper use, tampering or intentional and/or unintentional damage (shocks, falls, etc.), cannot be considered defects of conformity.
Poor battery maintenance or any impact/fall are sufficient causes to seriously compromise the battery, the electronic parts contained in it, as well as the safety of its user. Any operating defects that have appeared from the batteries due to poor and/or incorrect maintenance or improper use cannot in any way be considered defects of conformity and cancel the warranty on the product itself.
The decrease in duration can be caused by poor maintenance. The short circuit is created only due to incorrect use. Never leave the battery on continuous charge beyond the charging time.
Specification
The warranty does not cover the normal deterioration of the product due to normal wear and tear from its use, such as the drop in vapor emission from atomizers or the presence of a burnt smell, a drop in battery life, deterioration of aesthetic parts due to scratches, abrasions, shocks, etc., including, without any limitation, wear from continuous and intensive use of atomizers and batteries.
The warranty on the products does not apply if the defect or damage was caused by non-compliant and/or contrary use to the instructions for use and the indications provided.
The following actions are defined as non-compliant uses (illustrative and non-exhaustive list):
a) repairs or interventions carried out by unauthorized persons;
b) opening, modifying or repairing the product (has the same value as the intervention of an unauthorized third party);
c) handling or disassembly of assembled components;
d) defects or damages caused by: sharp objects, crushing or pressure resulting in deformations or breakages, electric shocks, fire, water infiltration, liquid infiltration, infiltration of organic substances of any kind or food, corrosion, oxidation, humidity, steam, use of the same in extreme environmental or thermal conditions or in the case of rapid changes in the presence of the aforementioned conditions, from heat or cold sources;
e) improper use such as the use of e-cigarette liquids containing alcohol, oily substances, or the use of liquids or substances other than those commonly used in e-cigarette liquids, use for purposes other than those intended for the type of goods;
f) voluntary negligence, failure to observe safety regulations;
g) inadequate conservation, accidents, shocks, breakage from falls and transport damage;
h) scratching, cracking or breaking of exterior or glass parts;
l) use of detergents, non-recommended cleaning agents, solvents, acids or bases for cleaning atomizers, batteries and accessories;
m) non-caring in excessive and continuous charging
n) use of atoms that can create short circuits
Furthermore, the warranty does not apply if the defects or damages were caused by influences of the following types:
- mechanical, e.g. vibrations, abrasions, pressure;
- magnetic, e.g. contact or exposure to strong magnetic fields such as those of magnets;
- electromagnetic, e.g. long exposure to sunlight (cigarette left in the car under the sun), microwave ovens, electrostatic and/or electromagnetic fields;
- chemical, e.g. contact with acidic or basic substances, with solvents and all substances that are aggressive towards metals, plastic, dyes and all other materials;
- thermal, e.g. high or low temperatures (e.g. cigarette left in the car under the sun, taken to the mountains in winter at sub-zero temperatures or inside cold rooms or put in the refrigerator), heat generated by fire or other sources both by direct contact and induction or radiation, such as e.g. near or in contact with radiators, heaters, electric or gas stoves;
- humidity, e.g. cigarette left outdoors, taken into humid environments such as bathrooms, saunas, workplaces, not cleaning up liquid that has leaked from the atom;
- oxidative, e.g. the normal oxidative phenomena of the metal parts of the battery and the atomizer which if not constantly cleaned, oxidize and no longer allow electrical contact.
-battery specification: pin and positive/negative separation film different from the original due to pressure caused by an atomizer with a protruding screw
IMPORTANT INFORMATION
E-cigarette liquids in versions containing Nicotine, MUST NOT BE INGESTED. Nicotine is a toxic substance, which is addictive and if ingested or taken topically (ON THE SKIN), it can cause malaise, vomiting and nausea.
The purchase of liquids is reserved for consenting ADULT adults who are informed about the harmful and addictive properties of nicotine.
The use of these products is not recommended for pregnant women and people who suffer from asthma, hypertension, diabetes, heart problems. If unwanted effects occur during the use of the liquids, stop taking them immediately and consult a doctor.
Nicotine is easily absorbed through the skin, so the use of protective gloves is recommended for handling the liquids.
It is strongly recommended to store the base liquid bottles out of the reach of children and pets.
Currently there are no long-term safety evaluations for the use of liquids with nicotine and/or flavors, therefore this type of product is taken at the complete discretion and risk of the final user.